MOHAN KHILARIWAL - AI & Digital Transformation Expert

HCL Technologies

Start Date: Nov’20

End Date: Aug'24

Key Result Areas:

• Leading Data Science and Analytics Practice for the SDU (ISV).
• Patent filing in the area of “Driver Gaze Monitoring System”
• Added 3 new Accounts to SDU in the span of one year.
• Heading end-to-end operations and account management activities of the Business Unit with a goal of expanding the business & improving profitability along with identification.
• Bridging the gap between Projects Teams and customers and managing the future growth requirements for the business/customer
• Managing end-to-end delivery of the program including resource planning, technical direction, effort estimation, tracking, risk management & mentoring
• Driving end-to-end delivery, vendor/partner strategy and implementing a framework to influence & ensure vendor/partner satisfaction.
• Directing wide variety of activities inclusive of managing budgets, sales forecasts & reports accordingly as per business plans & requirements to achieve maximum business revenue.
• Conceptualizing & implementing competitive strategies for generating sales, developing & expanding market share towards the achievement of revenue & profitability targets.
• Acting as a core member of the Leadership/Management Team:
• ✔ Devising entire staffing, and designing strategies - Adding value to the YOY growth
• ✔ Making high-stake decisions to combat mission-critical business challenges.
• ✔ Defining operational management of personnel and strategic growth
• ✔ Achieving desired targets set by the management team.
• Setting benchmark by establishing and evolving the strategies in order to achieve the defined goals and company short-term and long-term vision.
• Implementing strategic vision, driving organizational change, infusing new product development ideas & taking business performance to the next level.
• Providing ideation and execution leadership to clients for ongoing and future AI & Analytics, Process Excellence engagements.
• Collaborating with top management and sharing insights & inputs on the prevalent market scenarios.
• Working in close coordination with the Promoters for effective decision-making relating to operational activities and setting up the goals that promote company growth.
• Leading and executing multiple Transformation Projects from Pre-sales to Delivery to maintenance.
• Understanding As-Is challenges; offering value-adds, ownership of RFP response, working with Global team for best-of-the-breed solutions, expectation setting, issue resolution, and so on

Projects:

• Project 1 - Brief description

Khilariwal Technologies

Start Date: Nov’19

End Date: Nov'20

Key Result Areas:

• Performing the role of Chief Technology Architect.
• Responsible for creating a strategy for the organization in Digital Transformation, cloud solution, Data Science, AI/ML, consulting practice, Day to Day customer handling for resolution and pre-sales work for prospective clients.
• Had been part of various industry specific hackathons and empaneled on Interview Board of NEILIT (for NIC for Scientist” B” category) (Govt of India) as an industry expert.
• Honorary Technical Advisor for Heritage Restoration Project of Sapio Analytics. It was also mentioned in one of the episodes of PM’s Man ki Baat.

Projects:

• Project 1 - Brief description

Global Logic

Start Date: Dec’17

End Date: Nov'19

Key Result Areas:

• Offshore Program Manager for a retails US giant and managing offshore delivery and team.
• Project Manager for a large Digital Transformation program for a leading business in online education domain in US. Managing a team of 90+ and the end to end delivery of the project/program for Delivery Domain.

Projects:

• Project 1 - Brief description

Barclays Technologies Centre India

Start Date: Sept’14

End Date: Dec'17

Key Result Areas:

• Primarily the role as change manager in CIO organization is to work as a representative of business for the technical delivery teams for the end to end delivery of the project/program.
• Work with Solution Architects and business analysts for solutioning and initial high level requirements gathering.
• Prepare initial cost and time frames for the project and buy in with the business stakeholders for the same.
• Managing the IFRS9 – Regulatory Program (SAS based Big Data/Data Science project) as an Offshore Project Manager.Identify and engage with various technical and delivery teams for the program/project.
• Managed Germany and UK Fraud Build program (Falcon Migration) end to end.
• Successfully transformed the Risk Change team’s delivery practises to Agile compliance as a key core team member for the Barclaycard Agile adoption team for transforming the organization from current delivery practises to DevOps(using Disciplined Agile Delivery) and Agile way of working.

Projects:

• Project 1 - Brief description

IBM

Start Date: Jan’10

End Date: Jun'14

Key Result Areas:

• progressively moved from Technical Project Management to solution delivery management.
• Actively participate in national level recruitment, training, and resource development activities for IBM, GBS.
• Key member of the Global team of volunteers for developing WWPMM 3.0 for accommodating the agile best practices.
• Managing multiple development project, AMS engagements, and program management.
• Member of the delivery leadership team for one of the accounts, contributing to strategic base account growth planning, and manpower planning.

Projects:

Client : Telephonica (Spain)

• Weekly status review meeting for various UoMs with the GEO.
• Evaluating the Account Health on the basis of 7 Keys every month.
• Reviewing the Metrices submission for all the UoMs every month.
• Risk Management using RPM.
• Cost tracking using the billing targets, actual cost and budgeted cost for the resources on monthly basis.
• Preparing and presenting the report of the Account for the scheduled Project Management Review (PMR) as per the Organization quality process.
• Status reporting to higher management in the form of various reports as mandated by the Organization processes like monthly LFA scorecard for resource related metrics, monthly CTR report for account performance overview, productivity improvement tool (MaxPro) implementation initiative, Idea generation.
• People management and performance evaluation.
• Making sure all the regular scheduled Quality reviews were conducted with minimum NCs and observations for various UoMs.
• Meeting Lean targets of the selected process areas for the account.
• Conducting the regular sessions for mentoring the team for technologies and otherwise.

Client : Export Blue

• Managed multiple releases of BIP-SaaS/Payment Hub using mandated processes and tool like MPP, HP Quality Center (for testing management), SVN, Sharepoint etc.
• Introduced the process improvement for reducing the defects during SIT by helping the team to implement the Unit test case preparation process in the development phase. The impact of this was visible in the reduced number of defect in the SIT phase.
• Organizing and participating in requirement understanding sessions with on site, design review session with QA team, for minimising the gaps in understanding of the build team and the design team.
• Enforced the client specific and IBM specific processes like creating the PMSS, reviewing PTD, and updating all other plans like communication plan, configuration management plan, ensuring on time matrices submission, on boarding/off boarding process, ensuring mandatory training completion in time like ONCOP etc.
• Brainstorming along with other senior members on how we can move from Waterfall methodology to the Agile methodology in BIP-SaaS, as was mandated by the Amex.
• Helping the onshore team in Pre-sales activities for estimation, scheduling and various proposed delivery solutions.
• Participating in the project review meetings and taking actions on the observations made by quality team.

Client : Bharti Infratel

• Have played key role in stabilizing the CIT system.
• Reviewed the architecture of the application and proposed changes for better maintainability and robustness in the future especially from database perspective.
• Conceptualized and designed a EAI layer monitoring tool for better control and monitoring over the EAI errors.
• Got the Performance review done by IBM’s Hiprod team and understood the NFRs from the client for capacity management. Based on it got the HA implemented for EAI and Customer Portal.
• Reviewed and done the changes required in the EAI for resolving the integration issues during the testing phase.
• Designed prototype for the new Customer Portal UI, and redefined few processes for improved user experience.
• Created SOW for the Customer Portal and EI (Enterprise Interface).
• Managed the first production release of the Customer Portal and EAI.
• Client Management
• Created the Change Management Process for better control over the changes moving in the system.\

Steria

Start Date: Apr’5

End Date: Jan'10

Key Result Areas:

• Have received personal appreciation from the client and the higher management in Steria for timely and defect free delivery of the first release of Selfserve project.
• Took initiative in creating a wiki based knowledge repository in Steria and contributed by doing sample application, its architecture, market research for JBoss-Seam framework and JBoss AS suite, which could serve as a help to showcase organizational capability to client.
• Contributed in developing estimation model for the JBoss - Seam based application development in Steria.
• Designed Acegi based security module for the Pegasus application, which was capable of catering the requirement of dynamic user roles and responsibility based access to the application.
• Got lot of praise from management and the business for quality and timely delivery of work for the Pegasus Project.
• Recipient of ‘Pat on Back’ Award in Xansa from Mr. Saurabh Srivastava, Former Executive Chairman, Xansa (India) Limited, Chairman Emeritus, for the Extra ordinary contribution in the CCCD Project.
• Created white papers about the comparative study of the CRM products like Chordiant, SalesForce.com, InforCRM, Compaire, OpenERP, SugarCRM.
• Created the framework for using the Spring instead of EJBs for the middle layer, which made the middle layer as actual reusable component.

Projects:

Barclaycard - SelfServe

• Managed offshore team, responsibility of design, execution, monitoring and control phases for the project.
• Did design and development of few critical modules.
• Successfully got the UAT signoff in time with zero open defect.
• Got hand written thanks card from Delivery Director for extra ordinary contribution and dedication for the project.
• Prepared Release Management Plan for the first release.

Barclaycard - Pegasus

• Went on site and performed role of Solution Architect for release2 and 3. As a Solution Architect prepared solution design documents in consultation with the business and handed over to offshore build team. The Modules included: Balances and Transaction Module, Export Module, Faster payment Module, SWIFT Message Exception Handling, Single and multiple Day Payment Module (BACS and CHAPS).
• Created interface xml schemas for communication between ERP system and Pegasus system.
• Designed SWIFT Message Exception Handling process.

Barclaycard - CCCD

• Chordiant Call Centre Desktop application is a CRM offering developed for Barclaycard with the key objective of delivering significant value from: Cross-selling to existing customer increasing balance, card usage & additional products & services; Improving Retention of accounts & balances of highest value customers; Process improvements to increase service effectiveness & efficiency.
• Chordiant product suite is being used as the CRM platform for delivering comprehensive customer centric application & real-time enterprise data to customer. The Barclaycard EBS is a J2EE layer which conforms to the Barclays Single Stack (SON) standard for accessing enterprise systems. Therefore, it can run in the Barclays SON environment. Its main function is to provide a clean, understandable, stateless interface to enterprise data needed to support Barclaycard’s systems.

Unit Trust Of India

Start Date: May’00

End Date: Sept'03

Key Result Areas:

• Significantly contributed in refining the processes of converting the physical documents to electronic form for using as input for the IWDAR application.
• Involved in identifying and doing changes in Generic project in the implementation phase to improve the performance of the application and reduce the CPU usages and memory usages on the server (database as well as application server).
• Managed the financials for the project and was responsible for Vendor Management.
• Created the DoU and one of its signatories.
• Created the RFP in consultation with the users and the consultants.
• Did the technical evaluation and rating of the proposals submitted.
• Did the successful selective data recovery using the archive log of the Oracle database using Java for the IWDAR application.