Technically sophisticated, process oriented & business savvy Techno management professional with 19+ years of career reflecting qualifications with hands-on, delivery management, client relationship management, solution architect, talent planning and acquisition. Built, Managed and delivered many engagements and programs across locations, practices, cultures platform using multiple technologies; substantial exposure in delivering Development, Maintenance & Testing. Strategizing and executing projects on global delivery model. Adept at project management skills including change management, stakeholder expectation management etc. Primarily worked for BFSI and Telecom domain clients. A clear understanding of the industry, technology trends with distinction of instituting new practices to achieve business excellence at the lowest overall cost. Successfully handled various sizes and complexity of projects.
Enjoy taking ownership and driving jobs to successful conclusion. Have provided solutions to key, long-standing problems and have brought in fresh ideas to bring change and improvement. Have the ability to spot & realize key cost-reduction opportunities, lead and motivate others to achieve high levels of productivity and increased profitability.
Acumen to explore and learn new technologies and business areas. Currently exploring the Data Science, AI/ML, Cloud computing space.
Professional with 28+ years of rich experience in leading Infrastructure Services, delivering consistent high performance and operational excellence with strong technical intellect and financial acumen. Managed services business in excess of USD 50+Million and a team size of 1500+ with customer retention, same account revenue growth and P&L accountability.
Executed multiple delivery transformation initiatives for sustainable profitability and improved customer experience through Automation, Consolidation and Optimization using technology adoption, human creativity and lean governance model.
Led Service operations Management for multiple customer’s complex and 24*7 Data Centre and Command Centers running large-scale business critical services and delivered uninterrupted services through comprehensive availability planning, performance monitoring, regular technical audits and capacity planning using comprehensive proactive delivery approach leading to continual reduction in reactive incidents and unplanned downtime. I was service architect delivering customer workshops on Business Continuity planning including execution of regular comprehensive DR drills adopting ITIL best practices of Change Management etc. Same account revenue growth was driven through multiple initiatives including advisory and consulting services. Led multiple DC consolidation and migration engagements including those to virtualized and cloud environment and executed them with minimal risks for various customers, delivering their business goals.
Supervised workplace service management for multiple customers each in excess of 25K+ end user device availability SLAs, 24*7 onshore and offshore scalable service desks for servicing non linear growth, remote monitoring and IR/SR resolution through RIM delivery, Self-help and self-heal automation solution deployments, asset management and compliance fulfillment. Avid half-marathon runner, badminton player and a highly energetic personality.
Before getting on board as Founding Director for Khilariwal Technologies, Tarun has served as Vice President, CDO in HCL Services Ltd.
Architect by profession Kuldeep is a self-employed Professional with 30+ years of rich experience in setting up various business and running them successfully.
He is a retired Professional with 40+ years of rich experience civil engineering. He is retired as DGM from NBCC and has delivered various successful projects all across India for NBCC.